Ideally your hair is at least 8 to 10 cm long for lengthening extensions, and 13 to 16 cm for a full head application. We can apply extensions to hair as short as 2 cm, but results vary a lot at that length. At your consultation we'll talk through what's realistic for you.

A lengthening application usually takes 3 to 5 hours. A volume application takes anywhere from 45 minutes to 2 hours.

Every application is different, so we can't give an accurate quote online. The amount of hair you need depends on the density of your natural hair, your head shape, the type of extension that suits you and the look you're after.

That's why we offer a free, no-obligation consultation. Your stylist assesses all of this and gives you a personalised quote.

Great Lengths uses a patented bond that's moulded around your natural hair and shaped to follow your head and the way your hair falls. This keeps the bonds discreet and comfortable, and the bond is designed to be gentle on your natural hair.

Great Lengths strands come in standard, fine and micro sizes, so there's an option for most hair types. Sometimes extensions aren't the right choice yet, and if that's the case for you, we'll tell you honestly. At your consultation your stylist will look at your hair, your goals and your lifestyle, and build a plan around you.

Along with Great Lengths hair extensions, we offer colour, cuts and styling, Aura Smoothing, scalp and hair assessments, and hair loss solutions.

Every appointment finishes with your hair dried and styled, so you'll never leave with wet hair.

Tuesday: 10am to 10pm
Wednesday: 10am to 6:30pm
Thursday and Friday: 10am to 10pm

We suggest booking your hair extensions 2 to 4 weeks ahead. If you need something sooner, ask to join our waitlist and we'll let you know if an earlier spot opens up.

For some services, we'll send you a guide on how to prepare, by text message or email. If you receive one, it's a really important part of the process. It explains what to do beforehand so we can get the best result for your hair, so please read it carefully before you come in.

If you're expecting a message from us and can't find it, check your email's spam or junk folder, and your phone's filtered or unknown senders folder. Saving our number and email address to your contacts helps our messages reach you. You can also read our Pre & Post Care Information page anytime.

Of course. Your little one is very welcome, and we'll do our best to keep them entertained.

If you're not sure what you'd like, or you'd like some advice first, we recommend a consultation. Your stylist will talk you through your options and give you a quote, so you feel confident and excited before you begin.

We accept EFTPOS and cash.

Yes. As a full-service salon, we want you to leave with dry, styled hair. All our online booking options include a blow-dry or style, and every colour service is paired with one too.

Absolutely. Teaching you how to care for your hair is a big part of what we do. We'll recommend products that suit your hair and show you an easy routine you can keep up at home. Life can be hard, but we truly believe your hair shouldn't be.

We understand that plans change. Our full cancellation, rescheduling and deposit terms are on our Salon Policies page. Please have a read before your appointment, and if anything's unclear, our team is happy to help.

We aim to send your order within 2 business days. Orders are packed and posted by our admin team during admin hours, and you'll receive tracking details so you can follow it to your door.

Our admin team is available Tuesday to Friday, 9:30am to 2pm (AWST). If you message us outside these hours, we'll reply the next time the team is in.

Yes. You'll receive an email confirming your order, then another with your tracking number once it's on its way.

Not at this stage. We currently ship within Australia only.

Please see our Shipping & Returns page for full details.